200 Wanna-be’s vs. 1 Bonafide Designer

February 16, 2010 by GingerKid · Leave a Comment 

I was inspired today when a coworker of mine passed on this blog post, “American Airlines Web Site: The Product of a Self-Defeating Design Process”.  To sum it up it’s about a designer, Dustin Curtis, who was absolutely disgusted by the American Airlines website. So much so that he redesigned it and send a public letter to AA expressing his disappointment.  One of the Designers replied to Dustin’s letter saying “The problem with the design of AA.com, however, lies less in our design department and more with the culture and processes employed here at American Airlines”. Read more

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